Privacy policy
We take your security and privacy very seriously and we aim to make your experience with us entirely safe and problem free. Please see our security guarantee and privacy policy below.
Our security guarantee
Every time you buy from our site or register using your credit card number we ensure that your on-line credit and debit card transactions are secure by using industry-standard SSL (secure socket layer) encryption technology. In addition, to ensure there is absolutely minimal risk to you, we offer a guarantee for every purchase you make using a credit or debit card on our secure server.
The guarantee we make to you is as follows. In the event of unauthorised use of your credit or debit card, most banks and card issuers either cover all of your potential charges or in some cases may limit your liability to just $50.00. At Alamy, if your bank or card issuer does hold you liable we will cover this liability up to $50.00, provided that the unauthorised use of your credit or debit card resulted through no fault of your own and was for Alamy purchases using our secure server. Please bear in mind that in the event of unauthorised use of your credit or debit card, you must still notify your card provider in accordance with its reporting rules and procedures.
Our privacy policy
We are committed to protecting your personal privacy and, in accordance with UK Data Protection law, we uphold strict security procedures for the storage, use and disclosure of your personal information. We have described below the personal information we may gather about you, the purposes we will hold it for and the limited categories of people whom we may disclose it to. Our Data Protection Registrar number is PX4517049.
What information do we collect and how may we use it?
When you register on the site we will ask for your name and address, your company name and address, your email address and a password. This enables us to send you information which we think you will find of interest, including our regular email newsletters and updates on any special offers or events coming up on the site. When you place orders with us we need to know your name, email address, invoice address, delivery address and telephone number. If the order is placed using a credit or debit card we also need the number and expiry date of the card, if paying on account we also need the email and contact name of the person responsible for paying invoices in your accounts payable department. This allows us to process and fulfil your orders and to notify you of your order status. We may provide some or all of this information to our partners or advisors for the purposes of completing or investigating a transaction with you or answering a question you raise with us.
We use information on your previous habits and purchases to personalise your shopping experience, and to show you products and promotions that we think will appeal to you. This information is collected by a ‘cookie’ which is stored on your computer’s hard drive and enables us to automatically link our customers to their personalised accounts. If you want to, most web-browsers allow you to turn off the automatic acceptance of cookies on your PC. We also monitor the usage of our site and customer traffic patterns to help us improve the layout and functionality of the site.
When you enter a competition or other promotion, we may ask for your name, address and email address so we can administer the contest and notify winners. Your details will then be added to our mailing list for future offers and other information we may provide to our users. The information you provide to us may be transferred outside the United Kingdom for the purposes of operating our site or to maintain your customer account.
What if I don’t want to receive any correspondence from you?
If you would rather not receive email, newsletters and other information please click on the appropriate box on the registration form when you initially register on the site. If you change your mind at a later date, go into My Alamy and click Change your login details. Unclick the ‘please, email me news from Alamy’ and Save your changes.
Lightboxes
As lightboxes can be emailed out and viewed by clicking on the URL link, the information contained in them could be viewed, but not altered by someone other than yourself or an intended recipient.