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Downloading images

Hour glass Sanduhr - ADCJD1 © artpartner-images.com
© artpartner-images.com / Alamy

On a PC

On a Mac

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Downloading tips

If you have not downloaded the images within the licence duration, you will not be able to continue and it will show up as Licence expired. Please remember that you can only use the image for the duration specified in the licence unless they are royalty-free images.

Download failure and downloading images again

If your image download fails for any reason, please do not re-purchase that image. All purchased images are available for you to download again. Royalty-free images are available at all times for downloading (unless they have been removed from the collection). If you have continuing problems, please contact our sales team.

Technical problems

If you are experiencing technical problems please see our frequently asked questions or contact our technical team.

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Downloading FAQs

  1. Can I download zoom and comp images from Alamy for layout purposes?
  2. Yes. To save a comp, click on the image (Mac users click and hold, PC users right-click) to view your save options. The comp image is free for layout purposes.

  3. How large can I print your images?
  4. This will depend on how you are using the image, what the desired resolution is and the kind of hardware you are using. Consult your printer or reproduction bureau for the best advice. Why does it depend on how you are using the image? Isn’t it just down to the resolution of the image itself? Why not say, our images are available in a variety of files sizes suitable for both print and web use. Please visit our Image Specification page to determine whether the file size of your selected image is suitable for your intended use.

  5. Where can I find information about file sizes, resolution and other image specifications?
  6. Click here to go to our Image Specification page.

  7. How long does it take to download an image?
  8. See the table below for average download times. Does it really take 30 mins to download a 48MB file? Or am I reading this incorrectly? And what is the row with 28.8, 56K and ISDN- is that the band width sort of stuff?

    File size Compressed file size Time (minutes)
    28.8K 56K ISDN T1
    600K 60K 2 1 < 1 < 1
    10MB 100-400K 20 10 5 2
    28MB 2-8MB 40 20 10 5
    48MB 4-12MB 60 30 15 7

  9. How do I view previous orders?
  10. Log on and click the My Alamy link at the top of the page. Select the Orders and downloads option from the menu. You can also download images from here at anytime during the licence period for use within the parameters of the original licence.

  11. Will I be charged if I need to download a purchased image again?
  12. No, you can download the image as many times as you wish during the licence period. To download again: Log on and click the My Alamy link at the top of the page. Select the Orders and downloads option from the menu, then click the Image download link next to the correct order number. We need to make it clear that the image can only be used within the terms of the original purchase. So Rights Managed may be downloaded again but only for use within the context of the original licence. Should they want to use the image in a new project or extend the rights of the original licence then it will be subject to payment of a new fee.

  13. When should I display a credit line?
  14. If an Image is reproduced by you for editorial purposes (i.e. for any non-promotional purpose) you must include the credit line "(Photographer’s or Agency’s name)/Alamy", or any other credit line specified by Alamy. If a credit line is omitted then an additional fee equal to thirty percent (30%) of the original amount invoiced attributable to the Image in question shall be payable by you

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